For businessesStep-by-step guide
Plan clear offers and client follow-ups
Use marketing and referral tools with a clear audience, accurate terms, and a useful next step.
Open this feature
Business sign-in and the appropriate permissions may be required.
On this page
When to use it
You want to promote a service or follow up with clients without making the booking journey confusing.
How to use it
- Open Marketing and review the tools and results available to your account.
- For any offer you create, explain who it is for, what is included, the conditions, and how to act on it.
- Check the destination booking link or QR code before sharing. Review referral or installment terms in the relevant settings.
- Check approvals and delivery status where the workflow provides them, then review the results before repeating it.
What to know first
- Available marketing actions depend on enabled features and connected communication services. A saved draft or suggestion is not proof that a campaign was delivered.
- Dino does not provide a general promotional pop-up builder in this workflow. Installment notices and referral terms have their own controls.
- Contact clients only through appropriate, permitted channels and honor opt-outs.
- Replies to marketing emails go to the business account email inbox, not Dino Inbox. Keep that address current and check it for client responses.
How it connects
Marketing connects an offer to booking, communication, and reporting. Referral settings and payment eligibility determine the terms behind those specific offers.
A useful habit
Use one clear action per offer. Avoid interrupting someone who is already completing payment or a required form.