For clientsStep-by-step guide

Book again as a returning client

Use a private email link or an existing appointment link to reuse saved details, then review your next visit.

On this page

When to use it

You have booked before and want a shorter route to your next appointment.

How to use it

  1. On the business booking page, choose Returning client? Rebook faster and enter the email from your earlier booking. You can also use the rebooking action on an existing private appointment link when it is available.
  2. For email recovery, check your inbox and spam folder. Open the newest private link within 15 minutes; it works once.
  3. Check any prefilled contact or service information. Correct anything that has changed instead of assuming an old visit is still accurate.
  4. Choose the new date and time, complete any required new information, and submit the new booking. Opening a recovery link alone does not create an appointment.

What to know first

  • Email recovery requires a matching earlier booking and a working transactional email connection. The request response stays general for privacy; it does not prove that an email matched or was delivered. If no link arrives, contact the business.
  • Rebooking availability depends on the appointment and the business's current rules. It is not a guaranteed one-tap confirmation.
  • An old waiver or intake form may not satisfy a new appointment's requirements. Complete the steps shown for the new visit.
  • If your private link no longer works, contact the business for a current link. Do not use another client's link.

How it connects

Rebooking carries the available client context into a new booking flow. The new appointment still has its own time, payment status, and readiness requirements.

A useful habit

Use the same email as your earlier booking, and keep recovery and appointment links private. Requesting a new recovery email replaces the previous unused recovery link.

Common questions

Can returning clients book again without entering everything?

Use Returning client? Rebook faster on the business booking page and enter the email from an earlier booking, or use an available rebooking action on an existing appointment link. The emailed recovery link works once and expires after 15 minutes; sending needs a working email connection. Review saved details and current requirements, choose a time, and submit the new booking. If no email arrives, contact the business.

Read the guide: Book again as a returning client
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