Use your private appointment link

When to use it

Your business has sent you a link to manage or prepare for a specific appointment.

How to use it

Open the link directly from the message your business provided and confirm the business, appointment, and time are yours.
Check any next steps shown, such as paying a deposit, answering intake questions, or signing a waiver.
Use the available calendar, payment, change, or rebooking actions. Review the result after saving.
If the link has expired or an action is unavailable, contact the business through your usual channel.

What to know first

Anyone with a working private appointment link may be able to use its permitted actions. Keep it private and do not post it publicly.
Available actions depend on appointment status, the business's policies, and whether an integration is ready.
A public booking page is for requesting a visit; a private appointment link is for the specific visit it identifies.

How it connects

This page brings the appointment's requirements and available actions together so clients do not have to search the business dashboard.

A useful habit

Use the displayed appointment time zone when adding the visit to your own calendar, especially when traveling.

Common questions

Where can a client manage their appointment?

Use the private appointment link sent by the business. It shows the visit and its available forms, payments, calendar options, and management actions. If it expires or is missing, contact the business for help. Keep that link private.

Read the guide: Use your private appointment link

How do I cancel or change my appointment?

Open your private appointment link and use the change or cancellation action if it is available. The business's timing and service policies apply; a change request is not the same as a confirmed new appointment. If you cannot make the change there, contact the business. Ask the business about any deposit or refund conditions before cancelling.