Review your private memory
Inspect, explicitly save, correct or forget your own preferences and background when private memory controls are available.
Business sign-in and the appropriate permissions may be required.
On this page
When to use it
You want to see exactly what you saved for yourself in the current business, change it or stop its active use.
How to use it
- Sign in to the intended account and business. When available, open Settings, search for Private memory, and open What Dino remembers. If access is unavailable, no saved memory is shown; check the account and business, then use Retry private memory access. Another team member cannot open your private memory for you.
- Choose Text I enter myself for your own preference or background, or select your own current approved business answer. For an approved answer, select the exact question, topic or answer fields; nothing is preselected. This does not import a message, email subject, address, attachment or transcript.
- Choose Preference or Background, inspect the exact text of no more than 600 characters, and choose an expiry of 1, 7 or 30 days. An approved source that expires sooner sets the earlier limit.
- Select Review private memory. Check the exact text, source, Only you audience, answers-and-drafts purpose and expiry. Tick the review acknowledgement, then select Save reviewed private memory and wait for confirmation. A model suggestion is not an approved source; saving requires your own deliberate review, not automatic promotion of its claims.
- If a save or Forget result cannot be confirmed, keep the review open and use Retry identical change. Do not create a replacement while the result is unknown. Reload private memory inspects the current list; an earlier receipt confirms only that earlier change and does not restore forgotten or expired text.
- Use Review correction to inspect a current item and approve its replacement. Use Forget to stop its active use, then inspect the list. Return to this page after changing account or business to see only that scope's available items.
What to know first
- Private memory is personal to you in the current business, including when you work on a team. It is not shared business guidance, a team member's memory or permission to use private context in a shared conversation.
- Saving memory does not turn on Ask Dino, a model, automatic replies or actions. Expanded Ask Dino remains unavailable where its entry says coming soon. These controls do not read a private mailbox or give browsing access.
- Do not enter contact details, identity information, medical information, credentials or financial details. Text checks cannot guarantee that arbitrary text is safe. Memories never prove current prices, balances, payment status, consent, availability or permission to act; current records and access checks still decide those matters.
- An item lasts at most 30 days, or until an earlier source expiry. Editing, deleting or withdrawing its approved source blocks active use until a fresh eligible source is explicitly reviewed. Losing access also blocks use while that access is unavailable. Older unreviewed items are excluded; Forget unreviewed entry removes them without approving them.
- Forget blocks active recall and removes bounded recent derived copies. It does not retract a message already sent, delete original human messages or promise immediate deletion of older stored copies, text-free audit receipts and backups. Those copies follow their own retention limits; unavailable sources cannot be reused as current memory.
How it connects
These Settings controls manage your reviewed private items only. A separately available assistant must still check current access, source and allowed purpose before using an item. Approved public business answers, team guidance and private mailbox contents have separate audiences and permissions.
A useful habit
Save a small useful preference, such as how concise you like an explanation. Review the exact text and expiry each time; leave out client details and changing business facts.
Common questions
Does saving private memory turn on Ask Dino or read my email?
No. When available, Settings → Private memory manages only your own explicitly reviewed preferences and background in the current business. It does not enable expanded Ask Dino, a model, automatic actions, shared-conversation memory use or private-mailbox reading. An unavailable assistant remains unavailable after a memory save.
Read the guide: Review your private memoryWhat if my private memory change cannot be confirmed?
Keep the exact review open and use Retry identical change rather than creating a replacement. Wait for the matching confirmation and inspect the current list. An earlier receipt confirms the earlier change only; it cannot restore forgotten or expired memory. If access or the source changed, reload and review current eligible details before another save.
Read the guide: Review your private memory